MidWest Meats uses Cold~Chain delivery transport registered with Prime Safe to the runs outlined in our Home Delivery Schedule. We may use Cold Express to deliver to areas outside our zone who have their own policy.
All produce is prepared fresh to order and in order to be processed orders need to be confirmed at least prior to midnight the day before your delivery run. We do not split orders.
CLICK & COLLECT customers can nominate a collection during trading hours as per specified. However, please try to give at least 24 hours notice so we can have all items available. Preferred Time & Date of collection during trading hours is required in the "Additional Information" Box at the checkout. Orders processed using coupon code: click will not be home delivered or receive our premium packaging service.
What happens if you get your order in late? We will always process your order when possible! If we are unable to process, we will contact you to arrange a mutually beneficial arrangement.
Orders placed online throughout November & December need to wary that this is our busiest times and late orders may experience issues with product availability and delivery. Any items unable to be delivered will be promptly credited to your payment method and orders placed on the next run.
Delivery costs are calculated in the Shopping Cart after you have selected your products, prior to checkout. We charge a flat fee that includes our premium packaging service.
All Online Home Delivery orders come standard with premium packaging service. Items are packed in Thermo Cooler Export Quality Packaging.
Min. online home delivery orders are $50 for most areas and greater in others. If you proceed to the check out with an order less than $50, you will need to collect the order and pay an online $15 processing fee.
Delivery is made on the expectation that your property is accessible and safe for employees of MidWest Meats P/L and employees of Cold Express to enter on the day specified in the shipping information on your tax invoice. If your property is not accessible we will contact you on the contact number given to resolve any issues. Please make sure your contact number is correct and you answer your phone when expecting a delivery. Not answering the number specified leaves us no option but to return to base with your order.
If customers cannot be contacted at the time of delivery, the order will be taken back to the store. No refunds will be given if customers do not provide access to MWM drivers in which to facilitate delivery.
Check out our Delivery Schedule to find out when the Meat Moover is coming to you.